Platform Status
Real-time health monitoring for all Retail AI services and infrastructure.
All Systems Operational
No incidents reported in the last 24 hours.
30-Day Uptime
Visual history of platform availability
Services
Current status of all platform components
REST API
Core API endpoints
Inference Engine
GPU inference workers
Dashboard
Next.js frontend
Authentication
OAuth & JWT services
Object Storage
S3-compatible storage
Billing System
Payments & credits
Async Queue
Celery + Redis
Notifications
Email & webhooks
Recent Incidents
History of resolved and ongoing issues
Elevated inference latency in us-east region
GPU workers experienced higher-than-normal queue times due to a traffic spike. Auto-scaling resolved the issue.
Intermittent API rate limiting errors
A misconfigured Redis cache key caused rate limit counters to reset unexpectedly. Fixed via config rollout.
Scheduled maintenance — database upgrade
Planned PostgreSQL 16 minor version upgrade. API was briefly unavailable during the migration window.
Billing webhook delays
PayPal webhook processing was delayed due to a DNS resolution issue with our notification service.
Scheduled Maintenance
Upcoming planned maintenance windows
Infrastructure scaling upgrade
Kubernetes cluster node pool upgrade to support larger GPU instances. Brief inference queue spikes expected.
Uptime Transparency
We publicly report our availability. Here are the numbers for the last 90 days.
Stay in the Loop
Get notified about incidents, maintenance, and platform updates.